Shipping policy

📦 Shipping Policy
Thank you for shopping with us! Below you’ll find all the important details about how and when your order ships. If you have any questions, feel free to reach out—we’re always happy to help.

🚚 Shipping Options & Delivery Times

STANDARD SHIPPING (Tracked)
Estimated Delivery: 5–10 business days
Cost: Calculated at checkout
Carriers: Chit Chats, Canada Post, USPS, or other trusted regional carriers
Note: Deliveries to rural or remote areas may take a little longer than usual.

PRIORITY SHIPPING (Tracked & Faster)
Estimated Delivery: 3–5 business days
Cost: Calculated at checkout
Recommended if you need your order quickly or during busy seasons.

📍 Processing Times
All orders are processed within 1–3 business days (excluding weekends and holidays).
During high-volume periods (like holidays or sales), processing may take an extra day or two.
You'll receive a tracking number once your order has shipped.

🌎 Shipping Locations
We currently ship across Canada and the United States.
Looking for international shipping? Contact us—we’re happy to help if we can.

🧭 Rural Deliveries
Some rural and remote areas may experience longer delivery times beyond the standard estimates. We appreciate your patience and understanding.

❗ Delays & Delivery Issues
While we do our best to ensure your order arrives on time, please understand that shipping times are estimates and not guaranteed. Weather, carrier delays, and other factors outside our control may impact delivery.
If your package seems delayed or you need help with tracking, please don’t hesitate to contact us.

💌 Questions?
Need help or have a special request? Reach out to our team. We’re here for you!